What are the qualifications to rent one of your properties?

Applicants must provide proof of income, consent to a credit and background check, and demonstrate a positive rental history. Specific criteria may vary by property.

What is needed to apply for a property?

A completed rental application, proof of income, a valid government-issued ID, and any applicable supporting documents.

Is there an application fee and is it refundable?

Application fees are not standard practice in Ontario. If a fee is charged, it must comply with provincial regulations and is typically non-refundable.

How long does the application process take?

Applications are typically processed within one to two business days, depending on the receipt of all required documents and timely responses from references.

What if I have a low credit score? Can I still qualify?

While credit history is considered, we also evaluate income, rental history, and other factors. Each application is assessed on a case-by-case basis.

Is there a minimum income requirement?

Income requirements may vary by property. We assess applicants' ability to pay rent based on their income and other financial obligations.

Are pets allowed in your properties?

Pet policies vary by property. Please refer to the specific listing for details.

How much is the rent deposit?

Landlords may collect a rent deposit up to the amount of one month's rent, to be applied to the last month's rent. Key deposits may apply

What happens if my application is denied?

We will provide a prompt reply and if applicable discuss additional securities that might be required

How do I schedule a property tour?

You can schedule a tour through our website, contacting our leasing team directly or through any realtor.

How long is the lease term?

Standard lease terms are typically 12 months. After the initial term, leases automatically convert to month-to-month unless renewed. Renewal leases will be discussed upon expiration of initial term

What utilities are included in the rent?

Utility inclusions vary by property. Please refer to the specific listing for details.

Is there a penalty for breaking a lease early?

Tenants may be responsible for rent until the unit is re-rented or the lease term ends. We will try to work with you to meet your objectives, however some costs may apply

How do I pay rent?

Rent can typically be paid through pre-authorized debits. However, can also be completed online through our tenant portal, by bank transfer, or other approved methods.

When is rent due and is there a late fee?

Rent is usually due on the first of each month. NSF fees may apply

Do you require a co-signer?

Co-signers may be considered if an applicant does not meet certain qualifications.

What if there's a maintenance issue in my rental unit?

Tenants can submit maintenance requests through our tenant portal or by contacting our maintenance team.

How are emergency maintenance requests handled?

We offer 24/7 emergency maintenance services for urgent issues. Contact our maintenance team immediately for assistance.

What documents are needed for proof of income?

Recent pay stubs, tax returns, or proof of other income sources are typically required.

Can I sublet my rental unit?

Tenants may sublet their unit with the landlord's consent, which cannot be unreasonably withheld, as per the RTA.

Are there restrictions on the number of occupants per unit?

Occupancy limits follow local municipal by-laws and health and safety regulations.

What happens if I lose my keys or get locked out?

Tenants should contact our office or maintenance team for assistance. Lockout fees may apply, as specified in the lease agreement.

Do you offer furnished rental units?

Most units are unfurnished but select properties may offer furnished options.

Can I make changes or improvements to the rental unit?

Any modifications must be approved in writing by property management.

How will I be notified if my application is approved?

Approved applicants will be notified via email, phone, or text with next steps.

Do you offer virtual property tours?

Yes, virtual tours are available for most properties.

What if I have additional questions about a property?

Feel free to reach out to our leasing team for more information at 416-652-4316 or Email: admin@saradal.ca

How do I get started with the application process?

Visit our website, select your desired property, and click "Apply Now" to begin the application process.

"I never worry about my rental properties anymore. Saradal gives me updates before I even ask."

- Janet R., Property Investor

Work With a Property Management Team That Works Like You Do

We’re not a volume-based firm—we’re a high-touch partner for those who value trust, clarity, and consistency. That’s why we limit the number of properties and partnerships we manage— to ensure every client receives the attention they deserve.